CONTACT
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We are here to help.

Our engineers and technicians are available around the clock to provide you the help and assistance that you need.

Drop us an email, or call to speak to one of our executives.

Customer Support

Call/Text/Whatsapp : +1 (954)505-9399

Write to us

Email : euroac@ymsusa.com

Return Policy

It is the company's policy to accept returned merchandise and issue a merchandise credit subject to the following conditions:

  • All returns must be approved prior to return and a Return Authorization (RA) number must be obtained and referenced when the goods are returned. All goods should be returned prepaid. A Return Authorization number must be obtained by calling the Customer Service Department at 954 505 9399 between the hours of 8:30am and 5:00pm ET. Returns may also be submitted to euroac@ymsusa.com.

  • When calling for a Return Authorization, please provide the order or invoice number on which the items being returned were purchased. A Return Authorization number cannot be issued without this information. A copy of the original packing slip or invoice should be enclosed with the goods being returned, and the reason for return should be indicated.
  • Defective goods will be accepted anytime during the product's warranty period and will be processed in accordance with the product's warranty. See our Warranty Claim Requests page.
  • To avoid a minimum 10% restocking charge, you must call within 30 days from the date of the invoice, and the items being returned must then be sent to Euro Ship Store within 21 days from the date the Return Authorization number is issued. If you do not call within 30 days, or if you do not return the items within the 21 day time period, goods returned will be subject to a minimum 10% restocking charge subject to inspection.
  • All non-defective items being returned for credit or exchange must be in new, saleable condition and in the original packaging. Credit may be disallowed or additional restocking charges may be applied pending review.
  • We will not accept returns after 90 days from invoice date.
  • Non-stock, special ordered or custom items are non-returnable.
  • Only those items for which a Return Authorization has been issued may be returned.
  • Goods returned to Euro Ship Store without proper Return Authorization may be returned to the sender. 
    The sender is responsible for all freight and handling charges.
  • COD shipments will not be accepted.

When making the return, the Return Authorization number should be clearly marked on the outside of the package or on the shipping label. 

Please ship all returned items to:

EuroAC llc
RA#: (call 954 505 9399 to obtain RA#)
2001 SW 20th Street Bay 116
Fort Lauderdale, Florida, 33315

Shipping Methods

Euro Ship Store  will ship your order from Florida, via the most economical method based on your request (ground, 3-day, 2-day, 1-day). Our default shipper is UPS and Fedex, but we also use any other shipping company with best rate for our client request, including request as timing and special location. We ship to addresses throughout the United States and Canada. Your "Ship To" address must include a complete street address. UPS and FedEx cannot deliver to a Post Office Box. Orders placed on a weekend will be processed the following Monday morning. Please be aware that UPS and FedEx do not deliver on weekends or holidays. 


Orders with billing or shipping addresses outside of the United States or Canada cannot be processed online. There are distributors in other countries for many of the products we offer, and we would be happy to put you in contact with them. You can request this information by email at euroac@ymsusa.com or by calling us at (954) 505-9399. In many cases, however, we can ship to international addresses directly. These orders can be emailed to us at euroac@ymsusa.com

State Sales Tax

Euro Ship Store has sales offices in Florida. We are required to charge sales tax for any order shipped or pick up in the state state of Florida.

Warranty Claim Request

Euro Ship Store and our manufacture company products are backed by some of the best warranties in the business, and each product group comes with its own warranty. Complete written warranties are available upon request by contacting Euro Ship Store.

To request warranty consideration, call Euro Ship Store (EuroAC LLC) at (954) 505-9399 or email us at euroac@ymsusa.com. To expedite the procedure, please have the following information available:

  • Product type
  • Serial number
  • Date of purchase
  • What type of boat?
  • What year was the boat built?
  • Is the boat new or previously owned?
  • What is the nature of the warranty claim?

If a warranty return is recommended, you will be given a Return Authorization Number (RA#). Please send the product back to Euro Ship Store following the steps outlined on our Returns Policy page.

Upon receipt of the product, our Returns and Service Departments will evaluate the item to determine whether it is covered under warranty or if a replacemenet will need to be ordered. You will be contacted as soon as this determination has been made.

Terms Of Use

AGREEMENT BETWEEN USER AND Euro Ship Store (EuroAC LLC)

The  Euro Ship Store (EuroAC LLC) Web Site is comprised of various Web pages operated by  Euro Ship Store (EuroAC LLC).

The  Euro Ship Store (EuroAC LLC) Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the  Euro Ship Store (EuroAC LLC) Web Site constitutes your agreement to all such terms, conditions, and notices.

MODIFICATION OF THESE TERMS OF USE

 Euro Ship Store (EuroAC LLC) reserves the right to change the terms, conditions, and notices under which the  Euro Ship Store (EuroAC LLC) Web Site is offered, including but not limited to the charges associated with the use of the  Euro Ship Store (EuroAC LLC) Web Site.

LINKS TO THIRD PARTY SITES

The  Euro Ship Store (EuroAC LLC) Web Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of  Euro Ship Store (EuroAC LLC) and  Euro Ship Store (EuroAC LLC) is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site.  Euro Ship Store (EuroAC LLC) is not responsible for webcasting or any other form of transmission received from any Linked Site.  Euro Ship Store (EuroAC LLC) is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by  Euro Ship Store (EuroAC LLC) of the site or any association with its operators.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the  Euro Ship Store (EuroAC LLC) Web Site, you warrant to  Euro Ship Store (EuroAC LLC) that you will not use the  Euro Ship Store (EuroAC LLC) Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the  Euro Ship Store (EuroAC LLC) Web Site in any manner which could damage, disable, overburden, or impair the  Euro Ship Store (EuroAC LLC) Web Site or interfere with any other party's use and enjoyment of the  Euro Ship Store (EuroAC LLC) Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the  Euro Ship Store (EuroAC LLC) Web Sites.

USE OF COMMUNICATION SERVICES

The  Euro Ship Store (EuroAC LLC) Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
  • Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
  • Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
  • Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
  • Conduct or forward surveys, contests, pyramid schemes or chain letters.
  • Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
  • Restrict or inhibit any other user from using and enjoying the Communication Services.
  • Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
  • Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
  • Violate any applicable laws or regulations.

 Euro Ship Store (EuroAC LLC) has no obligation to monitor the Communication Services. However,  Euro Ship Store (EuroAC LLC) reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion.  Euro Ship Store (EuroAC LLC) reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

 Euro Ship Store (EuroAC LLC) reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in  Euro Ship Store (EuroAC LLC) sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service.  Euro Ship Store (EuroAC LLC) does not control or endorse the content, messages or information found in any Communication Service and, therefore,  Euro Ship Store (EuroAC LLC) specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized  Euro Ship Store (EuroAC LLC) spokespersons, and their views do not necessarily reflect those of  Euro Ship Store (EuroAC LLC).

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

MATERIALS PROVIDED TO  Euro Ship Store (EuroAC LLC) OR POSTED AT ANY  Euro Ship Store (EuroAC LLC) WEB SITE

 Euro Ship Store (EuroAC LLC) does not claim ownership of the materials you provide to  Euro Ship Store (EuroAC LLC) (including feedback and suggestions) or post, upload, input or submit to any  Euro Ship Store (EuroAC LLC) Web Site or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting  Euro Ship Store (EuroAC LLC)  its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein.  Euro Ship Store (EuroAC LLC) is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in  Euro Ship Store (EuroAC LLC) sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE  Euro Ship Store (EuroAC LLC) WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN.  Euro Ship Store (EuroAC LLC) AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE  Euro Ship Store (EuroAC LLC) WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE  Euro Ship Store (EuroAC LLC) WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

 Euro Ship Store (EuroAC LLC) AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE  Euro Ship Store (EuroAC LLC) WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND.  Euro Ship Store (EuroAC LLC) AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL  Euro Ship Store (EuroAC LLC) AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE Imtra WEB SITE, WITH THE DELAY OR INABILITY TO USE THE  Euro Ship Store (EuroAC LLC) WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE  Euro Ship Store (EuroAC LLC) WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE  Euro Ship Store (EuroAC LLC) WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF  Euro Ship Store (EuroAC LLC) OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE  Euro Ship Store (EuroAC LLC) WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE  Euro Ship Store (EuroAC LLC) WEB SITE.

SERVICE CONTACT : euroac@ymsusa.com

TERMINATION/ACCESS RESTRICTION

 Euro Ship Store (EuroAC LLC) reserves the right, in its sole discretion, to terminate your access to the  Euro Ship Store (EuroAC LLC) Web Site and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in San Mateo County, California, U.S.A. in all disputes arising out of or relating to the use of the  Euro Ship Store (EuroAC LLC) Web Site. Use of the  Euro Ship Store (EuroAC LLC) Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and  Euro Ship Store (EuroAC LLC) as a result of this agreement or use of the  Euro Ship Store (EuroAC LLC) Web Site. Imtra's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of  Euro Ship Store (EuroAC LLC) right to comply with governmental, court and law enforcement requests or requirements relating to your use of the  Euro Ship Store (EuroAC LLC) Web Site or information provided to or gathered by  Euro Ship Store (EuroAC LLC) with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and  Euro Ship Store (EuroAC LLC) with respect to the  Euro Ship Store (EuroAC LLC) Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and  Euro Ship Store (EuroAC LLC) with respect to the  Euro Ship Store (EuroAC LLC) Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.

COPYRIGHT AND TRADEMARK NOTICES:

All contents of the  Euro Ship Store (EuroAC LLC) Web Site are:  Euro Ship Store (EuroAC LLC) and/or its suppliers. All rights reserved.

TRADEMARKS

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.

NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider's Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.

Privacy statement

Euro Ship Store (EuroAC LLC)  is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Euro Ship Store (EuroAC LLC)  site and governs data collection and usage. By using the Euro Ship Store (EuroAC LLC)  site, you consent to the data practices described in this statement.

Collection of your Personal Information

Euro Ship Store (EuroAC LLC)  collects personally identifiable information, such as your email address, name, home or work address or telephone number. Euro Ship Store (EuroAC LLC) also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Euro Ship Store (EuroAC LLC).  This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Euro Ship Store (EuroAC LLC) for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Euro Ship Store (EuroAC LLC) site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Euro Ship Store (EuroAC LLC) public message boards, this information may be collected and used by others. Note: Euro Ship Store (EuroAC LLC) does not read any of your private online communications.

Euro Ship Store (EuroAC LLC) encourages you to review the privacy statements of Web sites you choose to link to from Euro Ship Store (EuroAC LLC) so that you can understand how those Web sites collect, use and share your information. Euro Ship Store (EuroAC LLC) is not responsible for the privacy statements or other content on Web sites outside of the Euro Ship Store (EuroAC LLC) and Euro Ship Store (EuroAC LLC) family of Web sites.

Use of your Personal Information

Euro Ship Store (EuroAC LLC) collects and uses your personal information to operate the Euro Ship Store (EuroAC LLC) Web site and deliver the services you have requested. Euro Ship Store (EuroAC LLC) also uses your personally identifiable information to inform you of other products or services available from Euro Ship Store (EuroAC LLC) and its affiliates. Euro Ship Store (EuroAC LLC) may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Euro Ship Store (EuroAC LLC) does not sell, rent or lease its customer lists to third parties. Euro Ship Store (EuroAC LLC) may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Euro Ship Store (EuroAC LLC) may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Euro Ship Store (EuroAC LLC), and they are required to maintain the confidentiality of your information.

Euro Ship Store (EuroAC LLC) does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Euro Ship Store (EuroAC LLC) keeps track of the Web sites and pages our customers visit within Euro Ship Store (EuroAC LLC)  in order to determine what Euro Ship Store (EuroAC LLC) services are the most popular. This data is used to deliver customized content and advertising within Euro Ship Store (EuroAC LLC) to customers whose behavior indicates that they are interested in a particular subject area.

Euro Ship Store (EuroAC LLC) Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Euro Ship Store (EuroAC LLC) or the site; (b) protect and defend the rights or property of Euro Ship Store (EuroAC LLC); and, (c) act under exigent circumstances to protect the personal safety of users of Euro Ship Store (EuroAC LLC), or the public.

Use of Cookies

The Euro Ship Store (EuroAC LLC) Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Euro Ship Store (EuroAC LLC) pages, or register with Euro Ship Store (EuroAC LLC) site or services, a cookie helps Euro Ship Store (EuroAC LLC) to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Euro Ship Store (EuroAC LLC) Web site, the information you previously provided can be retrieved, so you can easily use the Euro Ship Store (EuroAC LLC) features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Euro Ship Store (EuroAC LLC) services or Web sites you visit.

Security of your Personal Information

Euro Ship Store (EuroAC LLC) secures your personal information from unauthorized access, use or disclosure. Euro Ship Store (EuroAC LLC) secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Euro Ship Store (EuroAC LLC) will occasionally update this Statement of Privacy to reflect company and customer feedback. Euro Ship Store (EuroAC LLC) encourages you to periodically review this Statement to be informed of how Euro Ship Store (EuroAC LLC) is protecting your information.

Contact Information

Euro Ship Store (EuroAC LLC) welcomes your comments regarding this Statement of Privacy. If you believe that Euro Ship Store (EuroAC LLC) has not adhered to this Statement, please contact Euro Ship Store (EuroAC LLC) at euroac@ymsusa.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

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